Terms of Service

1. Acceptance of Terms

By accessing or using SaaSquatch App Tracker, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Description of Service

SaaSquatch App Tracker is a web-based platform that helps users organize, track, and manage their job application process. Our service includes:

• Application tracking and status management
• Interview scheduling and preparation tools
• AI-powered insights and recommendations
• Resume and cover letter generation
• Analytics and reporting features

3. User Accounts

Account Registration

• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must be at least 16 years old to use our service
• One person may not maintain multiple accounts

Account Responsibilities

• Keep your login credentials secure and confidential
• Notify us immediately of unauthorized access
• You are liable for all activities under your account
• Use strong, unique passwords

4. Acceptable Use Policy

Permitted Uses

• Track your own job applications and career progress
• Use AI tools for legitimate job search purposes
• Share anonymized insights for platform improvement
• Export your own data

Prohibited Activities

• Violate any applicable laws or regulations
• Share false, misleading, or inaccurate information
• Attempt to reverse engineer or hack our systems
• Upload malicious software or spam content
• Use the service for automated data scraping
• Impersonate other individuals or organizations
• Interfere with other users' access to the service

5. Subscription and Payment Terms

Free and Paid Plans

• Free plan includes basic tracking features
• Pro plan ($9.99/month) includes AI features and advanced analytics
• All prices are in USD and subject to change with notice
• We do not offer free trials; all paid plans renew according to their billing cycle

Payment and Billing

• Payments processed securely through Stripe
• Subscriptions auto-renew unless cancelled
• Refunds handled on a case-by-case basis
• Failed payments may result in service suspension

Cancellation

• Cancel anytime through your account settings
• Service continues until end of billing period
• Data exported upon request before deletion
• No partial refunds for unused portions

6. Intellectual Property

Our Rights

• SaaSquatch Lab owns all rights to the service and platform
• Our trademarks, logos, and brand elements are protected
• AI models and algorithms are proprietary technology
• Service improvements belong to SaaSquatch Lab

Your Rights

• You retain ownership of your personal data and content
• You grant us license to use your data to provide services
• You can export your data at any time
• AI-generated content based on your input belongs to you

7. Privacy and Data Usage

Your privacy is important to us. Please review our Privacy Policy for detailed information about:

• What data we collect and how we use it
• How we protect your information
• Your rights regarding your data
• Cookie usage and tracking
• AI model training and data improvement

By using our service, you also consent to the data practices described in our Privacy Policy.

8. Service Availability and Modifications

Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Planned maintenance will be announced in advance
• We are not liable for service interruptions beyond our control

Service Modifications

• We may modify features, functionality, or pricing
• Major changes will be communicated 30 days in advance
• Continued use constitutes acceptance of modifications

9. Disclaimers and Limitations

Service Disclaimers

• Service provided "as is" without warranties
• AI recommendations are not guaranteed to be accurate
• We do not guarantee job search success
• External integrations may fail or change without notice

Limitation of Liability

• Our liability is limited to the amount you paid for the service
• We are not liable for indirect, consequential, or punitive damages
• You use the service at your own risk
• Some jurisdictions may not allow liability limitations

10. Account Termination

Termination by You

• Close your account at any time through account settings
• Export your data before account closure
• Subscription cancellation does not immediately delete data

Termination by Us

• We may suspend or terminate accounts for violations
• 30-day notice provided for non-violation terminations
• Immediate termination for serious violations
• Opportunity to export data before deletion

11. Legal Terms

Governing Law

These terms are governed by the laws of the State of Washington, United States, without regard to conflict of law principles.

Dispute Resolution

• Disputes will be resolved through binding arbitration
• Class action lawsuits are waived
• Arbitration conducted under American Arbitration Association rules
• Small claims court disputes are excluded from arbitration

Severability

If any provision of these terms is found unenforceable, the remaining provisions will remain in full force and effect.

12. Updates to Terms

• We may update these terms periodically
• Material changes will be communicated via email or service notification
• Continued use after changes constitutes acceptance
• Previous versions available upon request

13. Contact Information